All goods are delivered with full assembly and installation instructions. Items delivered unassembled come with all necessary fastenings and the special keys required. Delivery is normally made using our own vehicles and personnel, to reduce the risk of damage to goods in transit. It is the customer’s responsibility to ensure that there is suitable access to enable these vehicles to get to the stores or off-load points.
Assistance is often required with off loading, particularly with large or awkward products, and customers are always phoned in advance of delivery to make the necessary arrangements.
Delivery periods vary, but are typically four to six weeks. Standard products are often available in small quantities at very short notice, if required.